Ola: Book Cab, Auto, Bike Taxi

  • Data collected


    • Account management
      • Personal info
        • Email address
          Your email address.
        • Name
          How you refer to yourself, such as your first or last name, or nickname.
        • Phone number
          Your phone number.

    • Advertising or marketing
      • App activity
        • App interactions
          Information about how you interact with the app. For example, the number of times you visit a page or sections you tap on.
      • Location
        • Approximate location
          Yours or your device's physical location to an area greater than or equal to 3 square kilometers, such as the city you are in.
        • Precise location
          Yours or your device's physical location within an area less than 3 square kilometers.
      • Personal info
        • Email address
          Your email address.
        • Name
          How you refer to yourself, such as your first or last name, or nickname.
        • Phone number
          Your phone number.
      • Device or other IDs
        • Device or other IDs
          Identifiers that relate to an individual device, browser, or app. For example, an IMEI number, MAC address, Widevine Device ID, Firebase installation ID, or advertising identifier.

    • Analytics
      • App activity
        • App interactions
          Information about how you interact with the app. For example, the number of times you visit a page or sections you tap on.
        • In-app search history
          Information about what you have searched for in the app.
        • Other user-generated content
          Any other content you generated that is not listed here, or in any other section. For example, bios, notes, or open-ended responses.
      • App info & performance
        • Crash logs
          Crash data from the app. For example, the number of times the app has crashed on the device or other information directly related to a crash.
        • Diagnostics
          Information about the performance of the app on the device. For example, battery life, loading time, latency, framerate, or any technical diagnostics.
        • Other app performance data
          Any other app performance data not listed here.
      • Location
        • Approximate location
          Yours or your device's physical location to an area greater than or equal to 3 square kilometers, such as the city you are in.
        • Precise location
          Yours or your device's physical location within an area less than 3 square kilometers.
      • Personal info
        • Phone number
          Your phone number.
      • Device or other IDs
        • Device or other IDs
          Identifiers that relate to an individual device, browser, or app. For example, an IMEI number, MAC address, Widevine Device ID, Firebase installation ID, or advertising identifier.

    • App functionality
      • App activity
        • App interactions
          Information about how you interact with the app. For example, the number of times you visit a page or sections you tap on.
        • In-app search history
          Information about what you have searched for in the app.
      • App info & performance
        • Other app performance data
          Any other app performance data not listed here.
      • Audio files
        • Voice or sound recordings
          Your voice, such as a voicemail or a sound recording.
      • Contacts
        • Contacts
          Information about your contacts, such as contact names, message history, and social graph information like usernames, contact recency, contact frequency, interaction duration, and call history.
      • Files & docs
        • Files and docs
          Your files or documents, or information about your files or documents, such as file names.
      • Financial info
        • Credit score
          Information about your credit. For example, your credit history or credit score.
      • Location
        • Approximate location
          Yours or your device's physical location to an area greater than or equal to 3 square kilometers, such as the city you are in.
        • Precise location
          Yours or your device's physical location within an area less than 3 square kilometers.
      • Messages
        • SMS or MMS
          Your text messages, including the sender, recipients, and the content of the message.
      • Personal info
        • Email address
          Your email address.
        • Name
          How you refer to yourself, such as your first or last name, or nickname.
        • Phone number
          Your phone number.
      • Photos & videos
        • Photos
          Your photos.
      • Device or other IDs
        • Device or other IDs
          Identifiers that relate to an individual device, browser, or app. For example, an IMEI number, MAC address, Widevine Device ID, Firebase installation ID, or advertising identifier.

    • Fraud prevention, security, and compliance
      • Financial info
        • Credit score
          Information about your credit. For example, your credit history or credit score.
      • Location
        • Approximate location
          Yours or your device's physical location to an area greater than or equal to 3 square kilometers, such as the city you are in.
        • Precise location
          Yours or your device's physical location within an area less than 3 square kilometers.
      • Personal info
        • Phone number
          Your phone number.
      • Device or other IDs
        • Device or other IDs
          Identifiers that relate to an individual device, browser, or app. For example, an IMEI number, MAC address, Widevine Device ID, Firebase installation ID, or advertising identifier.

  • Data shared


    • Account management
      • Photos & videos
        • Photos
          Your photos.

    • Advertising or marketing
      • Personal info
        • Email address
          Your email address.
        • Name
          How you refer to yourself, such as your first or last name, or nickname.
        • Phone number
          Your phone number.
      • Device or other IDs
        • Device or other IDs
          Identifiers that relate to an individual device, browser, or app. For example, an IMEI number, MAC address, Widevine Device ID, Firebase installation ID, or advertising identifier.

    • Analytics
      • App info & performance
        • Crash logs
          Crash data from the app. For example, the number of times the app has crashed on the device or other information directly related to a crash.
        • Diagnostics
          Information about the performance of the app on the device. For example, battery life, loading time, latency, framerate, or any technical diagnostics.
      • Location
        • Approximate location
          Yours or your device's physical location to an area greater than or equal to 3 square kilometers, such as the city you are in.
        • Precise location
          Yours or your device's physical location within an area less than 3 square kilometers.
      • Personal info
        • Phone number
          Your phone number.
      • Device or other IDs
        • Device or other IDs
          Identifiers that relate to an individual device, browser, or app. For example, an IMEI number, MAC address, Widevine Device ID, Firebase installation ID, or advertising identifier.

    • App functionality
      • Files & docs
        • Files and docs
          Your files or documents, or information about your files or documents, such as file names.
      • Financial info
        • User payment info
          Information about your financial accounts, such as credit card number.
      • Location
        • Approximate location
          Yours or your device's physical location to an area greater than or equal to 3 square kilometers, such as the city you are in.
        • Precise location
          Yours or your device's physical location within an area less than 3 square kilometers.
      • Personal info
        • Email address
          Your email address.
        • Name
          How you refer to yourself, such as your first or last name, or nickname.
        • Phone number
          Your phone number.
      • Photos & videos
        • Photos
          Your photos.
      • Device or other IDs
        • Device or other IDs
          Identifiers that relate to an individual device, browser, or app. For example, an IMEI number, MAC address, Widevine Device ID, Firebase installation ID, or advertising identifier.

    • Fraud prevention, security, and compliance
      • Device or other IDs
        • Device or other IDs
          Identifiers that relate to an individual device, browser, or app. For example, an IMEI number, MAC address, Widevine Device ID, Firebase installation ID, or advertising identifier.

Security Practices


Data is encrypted in transit

You can request that data be deleted

Data Types & Linkage


Data collected Data shared
Device or other IDs
Other app performance data
Name
Phone number
Other user-generated content
Email address
Photos
In-app search history
App interactions
User payment info
Contacts
SMS or MMS
Approximate location
Credit score
Files and docs
Diagnostics
Precise location
Crash logs
Voice or sound recordings

Data Types & Purpose


Fraud prevention, security, and compliance
Advertising or marketing
Account management
App functionality
Analytics
Device or other IDs
Other app performance data
Name
Phone number
Other user-generated content
Email address
Photos
In-app search history
App interactions
User payment info
Contacts
SMS or MMS
Approximate location
Credit score
Files and docs
Diagnostics
Precise location
Crash logs
Voice or sound recordings