JUMIA Online Shopping

  • Data collected


    • Account management
      • Personal info
        • Address
          Your address, such as a mailing or home address.
        • Email address
          Your email address.
        • Name
          How you refer to yourself, such as your first or last name, or nickname.
        • Phone number
          Your phone number.

    • Analytics
      • App info & performance
        • Crash logs
          Crash data from the app. For example, the number of times the app has crashed on the device or other information directly related to a crash.
        • Diagnostics
          Information about the performance of the app on the device. For example, battery life, loading time, latency, framerate, or any technical diagnostics.

    • App functionality
      • App activity
        • App interactions
          Information about how you interact with the app. For example, the number of times you visit a page or sections you tap on.
        • In-app search history
          Information about what you have searched for in the app.
      • App info & performance
        • Crash logs
          Crash data from the app. For example, the number of times the app has crashed on the device or other information directly related to a crash.
        • Diagnostics
          Information about the performance of the app on the device. For example, battery life, loading time, latency, framerate, or any technical diagnostics.
      • Financial info
        • Purchase history
          Information about purchases or transactions you have made.
        • User payment info
          Information about your financial accounts, such as credit card number.
        • Other financial info
          Any other financial information, such as your salary or debts.
      • Messages
        • Other in-app messages
          Any other types of messages. For example, instant messages or chat content.
      • Personal info
        • Address
          Your address, such as a mailing or home address.
        • Email address
          Your email address.
        • Name
          How you refer to yourself, such as your first or last name, or nickname.
        • Phone number
          Your phone number.
        • User IDs
          Identifiers that relate to an identifiable person. For example, an account ID, account number, or account name.
        • Other info
          Any other personal information such as date of birth, gender identity, veteran status, etc.

    • Fraud prevention, security, and compliance
      • Financial info
        • Purchase history
          Information about purchases or transactions you have made.
      • Personal info
        • Email address
          Your email address.
        • Phone number
          Your phone number.
        • User IDs
          Identifiers that relate to an identifiable person. For example, an account ID, account number, or account name.
      • Device or other IDs
        • Device or other IDs
          Identifiers that relate to an individual device, browser, or app. For example, an IMEI number, MAC address, Widevine Device ID, Firebase installation ID, or advertising identifier.

  • Data shared


    • Account management
      • Personal info
        • Email address
          Your email address.
        • Name
          How you refer to yourself, such as your first or last name, or nickname.
        • Phone number
          Your phone number.

    • Analytics
      • App info & performance
        • Crash logs
          Crash data from the app. For example, the number of times the app has crashed on the device or other information directly related to a crash.
        • Diagnostics
          Information about the performance of the app on the device. For example, battery life, loading time, latency, framerate, or any technical diagnostics.

    • App functionality
      • App info & performance
        • Crash logs
          Crash data from the app. For example, the number of times the app has crashed on the device or other information directly related to a crash.
        • Diagnostics
          Information about the performance of the app on the device. For example, battery life, loading time, latency, framerate, or any technical diagnostics.

    • Fraud prevention, security, and compliance
      • Financial info
        • Purchase history
          Information about purchases or transactions you have made.
      • Personal info
        • Email address
          Your email address.
        • Name
          How you refer to yourself, such as your first or last name, or nickname.
        • Phone number
          Your phone number.
        • User IDs
          Identifiers that relate to an identifiable person. For example, an account ID, account number, or account name.
      • Device or other IDs
        • Device or other IDs
          Identifiers that relate to an individual device, browser, or app. For example, an IMEI number, MAC address, Widevine Device ID, Firebase installation ID, or advertising identifier.

Security Practices


Data is encrypted in transit

You can request that data be deleted

Data Types & Linkage


Data collected Data shared
App interactions
Device or other IDs
Other financial info
Name
Address
Phone number
User payment info
Other in-app messages
Purchase history
Email address
Diagnostics
Crash logs
User IDs
In-app search history
Other info

Data Types & Purpose


Fraud prevention, security, and compliance
Account management
App functionality
Analytics
App interactions
Device or other IDs
Other financial info
Name
Address
Phone number
User payment info
Other in-app messages
Purchase history
Email address
Diagnostics
Crash logs
User IDs
In-app search history
Other info